Privacy Policy | Rezztbeds

Introduction

This Privacy Policy describes how rezztbeds (rezztbeds Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to our website and services related to the Westport to Achill Great Western Greenway cycling path. We want you to understand what information we gather, how we use it, and what rights you have regarding your data.

Who We Are

We are the data controller responsible for the information collected through our website and services. As the data controller, we determine how and why your personal information is processed. We operate the Westport to Achill Great Western Greenway cycling path website and related services dedicated to helping retirees discover and enjoy this scenic disused railway greenway route in County Mayo, Ireland. Our commitment is to provide you with reliable information while respecting your privacy and data protection rights.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

Personal details such as your name, email address, and phone number when you contact us or register for updates
Information about your cycling interests and experience when you interact with our content
Technical data such as your IP address, browser type, device information, and pages visited
Cookie data that helps us understand how you use our website
Location information if you grant permission, to provide location-based cycling route suggestions

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide explicit consent, such as subscribing to our newsletter or contacting us with inquiries
Legitimate Interest: To improve our website, provide better cycling route information, and understand how visitors use our services
Contractual Obligation: To fulfill any agreements or services you request from us
Legal Compliance: To meet our obligations under applicable data protection and other laws

We only process data that is necessary for these purposes and ensure that your rights are always respected.

How We Use Your Information

We use the information we collect for several purposes:

To respond to your inquiries and provide customer support regarding the Westport to Achill Great Western Greenway
To send you updates, newsletters, and information about cycling routes and events you have requested
To improve our website functionality and user experience
To analyze website usage patterns and create aggregated statistics
To provide personalized cycling recommendations based on your interests
To comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. Any third parties we work with are bound by confidentiality agreements and data protection regulations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Here are our specific retention periods:

Contact Form Submissions: We retain contact inquiries for up to 24 months after your last interaction with us, to maintain communication history and provide ongoing support
Newsletter Subscribers: We keep subscription data for the duration of your subscription, plus 12 months after unsubscribing, for records and compliance purposes
Analytics and Cookie Data: We retain aggregated analytics data for up to 14 months to track website performance and user behavior patterns
Server Logs: Technical logs containing IP addresses and access information are retained for up to 12 months for security and troubleshooting purposes
Customer Support Records: We maintain support interactions for up to 24 months to provide continuity of service and resolve any ongoing issues

Once the retention period expires, we securely delete or anonymize your information. If you request deletion of your data, we will remove it as soon as practicable, subject to legal obligations.

Your Rights

You have several rights regarding your personal information under data protection laws:

Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can ask us to correct inaccurate or incomplete information
Right to Erasure: You can request deletion of your personal data in certain circumstances
Right to Restrict Processing: You can limit how we use your information
Right to Data Portability: You can request your information in a structured, machine-readable format
Right to Object: You can object to certain types of processing, including marketing communications
Right to Withdraw Consent: You can withdraw consent at any time without affecting the legality of prior processing

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. We use both essential cookies (necessary for website functionality) and analytical cookies (to improve our services). Essential cookies do not require your consent, while analytical cookies are used with your permission. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about cookies, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, regular security audits, and restricted access to personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information. Your use of third-party sites is at your own risk and subject to their terms and conditions.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and terminate the child's account if applicable. Parents or guardians who believe their child has provided information to us should contact us immediately.

International Data Transfers

Your personal information may be processed and stored in Ireland and other countries. If you are accessing our services from outside Ireland, please be aware that your information may be transferred to, stored in, and processed in countries that may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We ensure that any transfers are made in compliance with applicable data protection laws.

Supervisory Authority

You have the right to lodge a complaint with the Irish data protection authority if you believe we have violated your data protection rights. The Data Protection Commission (DPC) is the independent authority responsible for enforcing data protection laws in Ireland. You can contact them if you have concerns about our data processing practices or if you wish to file a formal complaint. Contact details for the DPC are available on their official website.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.